Terms & Conditions

1. We facilitate confirmed bookings for certain travel services including accommodation. We do not provide, own or run any travel services ourselves and in particular we do not provide, run or own any accommodation
2. You may cancel your booking up to twenty four hours before arrival. Please do so directly with the relevant travel services provider
3. RESERVATION DEPOSITS ARE NON REFUNDABLE
4. In the event of a no-show without cancellation, the travel services provider has the right to charge your credit card for the first night's stay where you have booked accommodation with such service provider, or for the full price of the tour or other non-accommodation travel service in accordance with the travel service provider's terms and conditions.
5. Every effort is made to ensure the travel services provider processes your bookings correctly
6. Your contract is with the travel services provider, not PragueTour.Info. It is the travel services providers responsibility to provide you with the travel services.
7. In the highly unlikely event of a problem arising, our liability to you, if any, is limited to the deposit you paid.
8. Ratings shown on the website are the opinion of people who have booked and availed of the relevant travel services or have stayed in the relevant accommodation.We take no responsibility for such opinions.
9. With 8 and more days reservations we offer transfer from airport Prague-Ruzyně/ Prague central station for free.
10. With 8 and more days reservations we offer you SIM card of Czech GSM operator Vodafone for free. It possible to confirm your future phone number before your arrival.
11. If not previously agreed, check in time is after 16:00, check out time is before 11:00.
12. At check in time you pay your whole stay minus reservation deposit payed before and 100(one-hundred EUR) equivalent returnable deposit for keys and stuff provided. That deposit will be returned at check out time in the same currency. All on site payments are by cash.